Proud to announce our newest Delivery Center in South Africa.Why South Africa?

Scale Your Business

Fully Trained Remote Teams Hassle-Free Staffing for Suppliers & Distributors

Our fully trained and professionally managed remote teams help promotional marketing suppliers and distributors scale effortlessly. From customer service and sales support to order processing and logistics coordination, we provide skilled talent that integrates seamlessly into your workflow.

for distributors
for suppliers
PROUD member of the PPAI association – PPAI #255089

WHAT YOU GET

Immediate
40% Savings

Stay super competitive and boost your bottom line.

Industry Ready Remote Staff

Onboard staff trained in promo industry tools and workflows.

HR Management

We handle recruiting, training, and supervision, so you can focus on growing

We Work Your Hours

Our remote staff will work your business hours and time zone.

FOR Distributors

The Ultimate Back-Office Solution for Distributors

From Pre-Order to Delivery, We’ve Got You Covered

DID YOU KNOW?

With 25 years of experience and an extensive network of suppliers, we ensure faster order processing, seamless logistics, and unmatched accuracy-so you can focus on growing your business while we handle the details.

OB south africa

Account & Order Management Center

• Inbound call center • Inside sales reps • Collections • Order clarification • Any inbound/outbound • Book Keeping• Inventory Updates • Building SKUs on website

graphics

• Artwork Proofs
• Redraws
• Virtual Mockups
• Flyers & Sell Sheets
• Forms & Calendars
• Brochure Design
• Template Creation

Pre-Order

• Product Research
• Sage, ESP Online,
Common SKU trained
• Quotes
• Sample Orders
• Inventory Check
• Virtual Samples
• Phone & Email Management
• Live Chat Support

Order prep

• Order Management
• Art & Proofing
• Handle Revisions
& Change Order Requests
• Inventory Checks
• Art & Proofing
• Verify Shipping vs
In-Hands Date

BOOKKEEPER

• Accounts Payable
• Accounts Receivable
• Payroll
• Journal Entries
• Reconcile Credit Card Transactions
• Interact with suppliers to resolve discrepancies

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FOR SUPPLIERS

The Supplier Advantage from Office Beacon

We Process. You Produce. Simplifying Supplier Operations from Start to Finish

OB south africa

Contact Center

• Inbound call center
• Inside sales reps
• Collections
• Order Clarification
• Any Inbound/ outbound

order management

• Order Entry
• Acknowledgements
• Follow-ups
• Approvals, Tracking
• Credit Memo Management
• Email Inbox Management
• Missing Artwork/Matching
• Invoicing
• Audit Processing
• Customer Communications            

graphics

• Artwork Proofs
• Redraws
• Clipping Path & Image Masking
• Virtual Mockups
• Flyers & Sell Sheets
• Forms & Calendars
• Brochure Design
• Template Creation
• 3D Artwork
• Prepress Image Setting
• Embroidery Digitising
• Presentations

production Order

• Distributor Follow-ups
• Proof Approvals
• Confirm and Track Shipments
• Handle Pre-payments
• Problem Resolution
• Manage Change Order

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No recruiting, no training, no overhead. just high-performing staff ready to help you grow.

Dedicated industry experienced teams

Cost-effective staffing without the hassle

Flexible, scalable solutions tailored to your needs

Let us handle the staffing so you can focus on growing your business

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Certified in Excellence

200+ Hours of Training to Power Your Promotional Merchandise Operations

PROMO TRAINING 101

All team members go through
200 hours of intense promo training in our university-style training centers.

SAGE AND ESP ONLINE TRAINED

All our reps are trained to use the various modules in Sage and ESP Online promo product search portals. SAGE Direct Training

FACILIS TRAINED

Office Beacon is an official
strategic partner of Facilis. If you’re a Facilis Partner, this is the service for you.

Our reps receive training and
are certified by Facilis directly.

COMMUNSKU TRAINED

Office Beacon reps are all commonsku trained to be ready for any requirement. common sku Direct Training

SUPPLIER INTERGRATED

Office Beacon has been providing back-office support to hundreds of suppliers for almost 24 years. We are fully integrated. This experience and these direct integration allow us to offer exceptional service to our distributor clients.

360° SERVICING

From cradle to grave, we’ll handle your entire workflow.
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Industry-Leading Design Services for Your Promotional Merchandise Business

With decades of experience in the promotional product industry, Office Beacon’s expert design team brings your brand to life with stunning visuals and high-quality designs.
  • product design
  • Print design
  • apparel design
  • label design
  • packaging design
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Experience the Office Beacon Advantage
Real Stories, Real Impact

Office Beacon provides the full spectrum of services.  As I think about our growth, that partnership has been a very important part of it. Our industry is complex, and our ability to grow quickly is depending on partners like Office Beacon.

David Nicholson

CEO, Polyconcept North America

Melody Collet

VP Of Technology, Comda

Office Beacon has had an immediate and positive impact on our bottom line.  Being up in Seattle, it’s difficult to find the resources you need when you need it.   With Office Beacon we found a group of great employees who could work for us right away and at a very cost effective rate.

Mitch Mounger

CEO, Sunrise Identity
(A Halo Branded Solutions Company)

Paul Bellantone

President, PPAI

I wish it was only me using Office Beacon and not my competitors.  We bought six companies and each company we buy we have integrated Office Beacon into them.

Bill Korowitz

CEO, The Magnet Group

David Thompson

CEO, National Pen
(A VistaPrint Company)

I think the simplest way to put it is that Office Beacon has a ‘can do’ attitude.  I’ve yet to present something to Office Beacon that they couldn’t do or figure out.  We’ve grown our business significantly and have acquired six companies.  Office Beacon supports and interacts with all parts of our supply chain.

Chris Jackson

VP of Supply Chain, SpinMaster

Eddie Blau

CEO & President, Innovation Line

We are not able to get more work done in a more cost effective way.  They are incredibly valuable resources and besides just the cost savings, I save about 50% in time.

Wendy Barlin, CPA

CEO, Barlin & Associates

Riad Nizam

President, Master Electronics

Office Beacon has really enabled us to grow faster by hiring double the talent for a single local resource cost and having multiple eyes for that solution has made us grow faster due to the increased quality and faster turn times. I foresee our relationship with OfficeBeacon the last thing a very long time and I would definitely recommend them to any health care organization...

Abid Sattani

Elite Health Services

R.J. Radobenko

President at Global Roofing Group

We saw Office Beacon as a potential solution Expert. We’ve been working with Office Beacon for a number of years now. We get a dedicated person on our business and that works incredibly well. But the really great thing is that they are dedicated to us.

Simon Kaye

Jaguar Freight

Devin Piscitelli

President, AAkron Line

Office Beacon's remote staff work with engineering companies to significantly improve their bottom lines, gain access to technical staff and ramp up operations. With our business growing exponentially,

Sean Taba

CEO at Best Contracting

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Our core services

From Mockups and Estimates to Sales Support and Customer Service Reps, to Bookkeepers and Graphic Designers, we’ll hire for all your key positions from our highly-talented and experienced team members.

graphic designers

order managEment specialists

sales support assistants

call center specialists

accountants and bookkeepers

data entry specialists

marketing assistants

website and app developers

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Promotional Products FAQs

We offer a wide range of back-office support including order processing, artwork and virtual proofs, CRM management, supplier communications, bookkeeping, and more.

Yes! Our team includes well-spoken, trained representatives who can engage directly with your clients. Whether it’s handling inquiries, following up on orders, or providing product information, we ensure your customers receive top-tier service that reflects your brand. We specialize in building rapport and trust—so your clients feel like they’re speaking to a part of your in-house team.

By outsourcing time-consuming tasks, you can focus on selling and growing your client base while we handle the heavy lifting behind the scenes.

Yes! Whether you’re managing client orders or manufacturing promotional items, our team is trained to support both sides of the industry.

Absolutely. Our staff can be trained on any of the major industry platforms and can work within your existing tech stack

Yes. We follow strict data privacy protocols and use secure systems to ensure your information—and your clients’—remains confidential.

We make it easy. You’ll get a dedicated account manager to walk you through the setup, define workflows, and ensure a smooth transition.

Yes, our services are flexible. Whether you need one virtual assistant or a full support team, we scale with your business.

We offer simple, flat-rate pricing based on your service needs—no hidden fees, no long-term contracts.

Yes, but our staff is already experienced with industry-standard processes and tools, reducing your training burden.

Choose Remote Staffing and Join Our Diverse Group of 4000+ Customers Today!
SPEAK WITH US TODAY
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