Promo-Savvy Remote Teams
Our people already speak promo. From order entry and proofing to supplier workflows, CRM hygiene, and proactive client service-your business gets a head start with talent that knows the industry.
Zero Overhead, Immediate Savings
Skip the recruiting costs, office overhead, and hiring risks. With Office Beacon, distributors can achieve up to 40% cost savings-without compromising client service.
Flexible, Scalable Staffing
Capacity fluctuates. Your staffing can too. Easily scale up or down without disruption-keeping your clients happy while protecting your bottom line.
Global Impact.
Local Talent
Local Talent
With delivery hubs in South Africa, India, and the Philippines, your extended team feels like part of your in-house staff-just without the payroll headaches.
Performance You Can Trust
Remote teams backed by KPIs, quality controls, and dedicated oversight—so work gets done accurately, on time, and to your standards.
Ready-to-Deploy Roles
Trained support across sales, service, admin, and operations that plug into your Facilis workflows and go live fast.
Industry Specialisation
We focus on promo. Terminology, decoration, proofing, kitting, order-to-cash-we know the details that matter.
Beyond “Extra Hands”
You’re not just hiring seat-fillers. You’re adding trained professionals who complete both OB onboarding and Facilis training. The outcome: performance to your standards from the start.
Seamless Tech - Fit
Our teams are familiar with Syncore, SAGE, Commonsku, Antera, CRMs, and various ticketing tools-you name it.
Governance & Quality
Dedicated success managers, SOPs, QA checklists, and dashboards keep us accountable to your KPIs (accuracy, turnaround time, first-contact resolution, SLAs).
We partnered with Office Beacon hoping to fill a need on our sales team. What we found was so much more. Our South Africa-based virtual te...
Heather Mueller
Talent & Knowledge Manager, My Brand
Talent & Knowledge Manager, My Brand
I wish it were only me using Office Beacon and not my competitors. We bought six companies and each company we buy we have integrated Office Beacon into them.
Bill Korowitz
CEO, The Magnet Group
CEO, The Magnet Group
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Tell Us What You Need
CSR, Sales Support, Finance, Admin.
You define the role and tasks.
We Find the Right Fit
We source the talent, and you conduct the interviews and choose your match.
Hire & Handoff
We handle contracts, setup,
training logistics-so your hire is
ready to go.
training logistics-so your hire is
ready to go.
Facilis Training (Post-Contract)
Each new team member completes CSR, Sales, or Finance training, ensuring their knowledge is up-to-date when they start.
Distributor Training
You provide company-specific onboarding
(order flow, supplier preferences,
client expectations).
(order flow, supplier preferences,
client expectations).
Ongoing Support & Growth
Our management team oversees
performance, tracks KPIs, and helps you
expand as needed.
performance, tracks KPIs, and helps you
expand as needed.
