5 Tips To Write Your Virtual Assistant Job Description In No Time
- February 2, 2023
- 9 min read
- By Sabeeha Banu
TABLE OF CONTENTS
Businesses found that using a virtual assistant instead of a full-time employee is more beneficial. Startups, in particular, have discovered the importance of VAs for sporadic projects and time-consuming, tedious administrative tasks.
Image Source: Statista
In the US, there were approximately 67 million independent contractors in 2021. By 2028, this figure will surpass 90 million. Thus the market for independent virtual assistants will increase by $4 billion between 2021 and 2025, growing at a CAGR of 12%.
How a Perfect Job Description Can Aid in Attracting Qualified VAs
Companies struggle to bring the best virtual assistants onboard mainly due to poorly-written job descriptions. About 76% say that recruiting qualified virtual assistants is their biggest issue.
A well-written job description:
1. Attracts the Right VA
By creating a compelling job description, businesses may locate the best virtual assistant to fit their needs. Thus, businesses can save substantial time during the hiring process and improve the quality of virtual assistant applications.
2. Aids Adequate Training
A qualified virtual assistant is usually well-trained. However, businesses need their virtual assistants well-versed in their work culture. With the perfect job description, companies can pinpoint where virtual assistants’ skill sets are lacking and create specialized training to fill those gaps.
3. Helps Gauge Performance
A thorough job description serves as a tool to gauge the performance of the virtual assistant by taking job competencies and responsibilities outlined in the description as guidelines.
What Skills & Experience Do Virtual Assistants Require?
A virtual assistant can perform different tasks, including managing several clients and ensuring that business owners get the best assistance possible. Therefore, before hiring a virtual assistant, it’s critical to understand their roles and their wide range of skills.
Here are the top virtual assistant skills:
1. Communication Skills
Excellent communication skills are essential in any industry where there is interaction with customers, employees, and other parties. In this sense, whether or not virtual assistants have years of expertise, they should possess excellent communication skills.
2. Project Management
A VA may need to have abilities in project management to develop and implement specific strategies, support firm projects, write emails and other marketing material for projects, or provide online support like website maintenance.
3. Time Management
A virtual assistant needs to handle several tasks at once as a virtual assistant, and good time management skills are a prerequisite. The ability to prioritize their workload to meet business needs is a quality trait in a virtual assistant (VA).
4. Attention to Detail
A virtual assistant’s main task is not only to complete tasks but to meet the high-quality standards of businesses. For this, a virtual assistant needs to be attentive to detail.
5. Tech Savviness
Virtual tools enable virtual assistants to function quickly and effectively. For this, virtual assistants must keep up with technological advancements and get practical expertise with tools such as Asana, Hubstaff, Trello, and others.
6. Customer Service
Virtual assistants must be able to deal with clients directly. Thus they must possess strong customer service abilities. VAs must maintain composure in all circumstances and perform well under pressure. Additionally, providing excellent customer service will strengthen client relationships and enhance brand reputation.
7. Data Entry
Data entry is the essential skill of a virtual assistant. A VA does document formatting, file organization, research, transcription work, and data presentation. A fantastic talent is also being able to type swiftly, especially if you require a virtual assistant for data entry tasks.
8. Subject Matter Expertise
A virtual assistant needs not to be a jack of all trades. They need to be good at two or three areas of expertise that give them an edge and a focused job search plus experience level.
9. A Learning Mindset
The desire to learn new things is the top attribute of a virtual assistant. Also, virtual assistants should be open to criticism and look for innovative ways to structure or streamline their work to fulfill business needs or KPIs.
Finding trustworthy virtual assistants who can quickly put their expertise to use is difficult for businesses. A reliable virtual assistant assists businesses with crucial activities that raise production and efficiency.
Why You Need a Job Description for Your Virtual Assistant
Contrary to popular belief, companies should still create a job description for virtual assistants just like they would for full-time employees. Organizations typically designate an HR team to hire a candidate when employing a full-time internal employee.
Businesses usually don’t prefer and sometimes cannot afford to hire a dedicated workforce for the hiring process when it comes to a virtual assistant. A well-written job description may be sufficient for firms instead of a devoted team. To successfully hire a virtual assistant, a company must have a convincing job description.
Also read: Top 10 ways to Boost Business Growth by 10x
1. A Job Description Outlines Business Expectations
The objective of the job description is to attract the right virtual assistant by emphasizing the business needs, goals, and expectations.
For this reason, businesses need to write about candidates’ qualifications, experiences, and desired traits in an easy-to-understand manner.
Further, businesses can better control their expectations when they write job descriptions. It can become challenging if a company is hiring unaware of what they want the virtual assistant to handle. A thorough job description ensures that organizations are aware of their hiring goals.
2. A Job Description Aids In Narrowing The Job Search
A compelling job description can aid companies in sorting through competent candidates so they can schedule interviews that result in recruiting the right candidate who adds value to the team.
For instance, a PR firm would want someone knowledgeable about the subtleties of the PR sector and who can match their skill set to fulfill organizational objectives.
3. A Job Description Aids In Finding Individuals With The Same Interest
A well-written job description acts as a tool for applicants to analyze whether or not their skills match up with business needs. However, it won’t dissuade every unqualified person from applying.
A qualified virtual assistant will be committed to achieving the company’s objectives, sharing your interests, and caring about building long-term relationships with clients.
How to Write the Perfect Virtual Assistant Job Description
Any company wants to avoid wasting time writing ineffective job descriptions that don’t add value. There are a lot of virtual assistants available; you want to choose one that complements your business and has the talents you require.
The following are the steps in writing the perfect job description:
Step 1: Understand the Target Audience
Zig Ziglar, a legendary sales trainer, once said, “People buy on emotion and justify on logic.”
It is accurate since people make emotionally charged decisions while looking for jobs. Therefore, when creating job descriptions, organizations must appeal to the target audience’s emotions (i.e., the qualified virtual assistant you want to hire). Recognize the candidates’ expectations and professional aspirations.
Create a persona for your virtual assistant that describes the traits, outlook, aspirations, and requirements. These profiles can help businesses better customize and target their hiring process to find the right virtual assistant.
Image Source: UXPressia
The image shows a sample employee persona demonstrating the employee’s skills, accomplishments, and objectives.
For instance , if a business wants to hire a social media virtual assistant, look for:
- What are the virtual assistants career goals?
- What are the strengths of the virtual assistants?
- What are the challenges of virtual assistants?
These are sample questions. Businesses can create a corresponding job description to guarantee that possible applicants would fit in with their firm both professionally and culturally.
2. Optimize the Job Title with Keywords
Millions of job seekers use the Internet every day to conduct keyword searches. Now, companies must optimize the job title with keywords to reach out to potential candidates.
Include the keyword ‘virtual assistant’ including the specialization you are looking for. Here are some examples:
- Virtual Assistant Needed for Busy Entrepreneur
- Tech-Savvy Virtual Assistant with Excellent Communication Skills
- Real Estate Virtual Assistant
- Sales & Marketing Virtual Assistant
Instead of merely entering the headline, specify what assistance you require. It will make it easier for those who are qualified to find you. Furthermore, it will save you time by preventing ineligible individuals from clicking the job description.
3. Include Company Summary
The next step is to have a short blip about the company, including the company name, what the company specializes in, how fast the company is growing, what the candidate can expect from the company, and more.
Here is a perfect example from a KodeKloud job posting.
Through this job description, a virtual assistant can discover more about the company, what it does, the company’s growth, goals, and more. It is an excellent way to find a skilled virtual assistant with similar ideals.
3. Get into the Details
An outline of the job description is crucial to attracting top personnel. Businesses must accomplish this by briefly stating what the position entails.
In the job description, the employer can briefly outline the duties, team members, and other specifics of the role.
4. List Responsibilities
A fantastic job description should include a list of the virtual assistant’s responsibilities.
After reading this part, the candidate will understand their responsibilities. As a result, the virtual assistant would find it simple to start working after hiring because they are already aware of their duties.
The following are just a few examples of duties that a general virtual assistant might have:
- Schedule meetings
- Answer calls
- Organize calendar
- Book tickets
- Manage contacts
- Provide customer service
5. Explain the Application Process
The CTA, which includes instructions on the application for the position, must be in the job description following the job description overview, responsibilities, duties, and competencies.
If a business uses a job board, instruct the applicants to apply by clicking the link in the job description. Employers should clearly state how potential applicants can access their website.
Hiring a virtual assistant is one of the best ways for businesses to get back their productive hours. For this, businesses shouldn’t spend too much time hunting for the best virtual assistant. With a perfect job description, companies can hire top talent.