Office Beacon – Standard Service Terms

 Last Updated: 20 March 2026 

These Standard Service Terms (“Terms”) govern the services provided by Office Beacon LLC, and its affiliated entities, including Office Beacon Inc., Office Beacon Philippines Inc., Office Beacon ASPL India, Office Beacon Mexico, and Office Beacon South Africa (collectively referred to as “Company”, “we”, or “us”).

These Terms apply to all services provided to the client (“Client”) under any signed Service Agreement, Statement of Work, Quote, or Order Form.

By signing an agreement with Office Beacon, the Client agrees to these Terms.

1. Payment Terms

Upon electronically signing the Agreement, the Client must pay an Advance Monthly Payment equal to one month of service.

This advance payment:

  • Secures staffing for the Client’s account
  • Allows recruitment and implementation to begin
  • Must be received before any recruitment or onboarding activities commence

The advance payment will be applied to the first 30 days of service, beginning on the date the assigned staff member starts work. 

2. Ongoing Billing

Beginning on the staff member’s start date:

  • The Client will be billed monthly in advance for each upcoming 30-day service period.
  • The second invoice will be issued 30 days after the staff start date, and every 30 days thereafter.
  • Payment is due upon receipt of each invoice.

Invoices may be paid through:

  • Credit card (automatically charged upon invoice issuance), or
  • ACH bank transfer.

Office Beacon invoices services on an advance-billing basis. 

3. Recruitment Guarantee

If the Company is unable to fulfill the engagement with a suitable candidate within sixty (60) days, the advance payment will be fully refunded. 

4. Attendance Policy

No deductions will be made from any monthly invoice if an assigned staff member is absent two (2) days or fewer within a given month. 

5. Term of Agreement

The Agreement becomes effective on the date of signing and continues for one (1) year.

The Agreement will automatically renew annually unless either party provides notice prior to renewal.

Clients will be notified before automatic renewal occurs.

6. Authority

Each party represents and warrants that it has the full authority and legal capacity to enter into the Agreement and fulfill its obligations.

7. Non-Solicitation

During the term of the Agreement and for three (3) years following termination, client may not:

  • Directly or indirectly hire or employ Company’s employees, contractors, or former employees of the other party.
  • Interfere with the Company’s relationships with employees, contractors, or customers.

Violation of this clause may result in:

  • Injunctive relief, and
  • Liquidated damages equal to three (3) years of billings from the breaching party, or $25,000 USD, whichever is greater.

The prevailing party in any enforcement action will be entitled to recover legal costs and attorney’s fees. 

8. Gift Policy

Company employees may not accept gifts from clients unless expressly approved by Client’s management.

A “gift” includes:

  • Money
  • Items of value
  • Services
  • Loans
  • Discounts
  • Travel, entertainment, or meals

9. Intellectual Property

All intellectual property, trademarks, trade names, logos, artwork, and materials supplied by the Client remain the exclusive property of the Client.

The Company may use such materials only for the purpose of delivering services under the Agreement. 

10. Third-Party Software Licensing

The Client is responsible for any third-party software licenses required to deliver services.

Any such licenses must be:

  • Approved in advance
  • Agreed to in writing

Approved licensing costs will be included in monthly invoices. 

11. Confidential Information

Any proprietary, technical, financial, or business information shared between the parties (“Information”) shall remain the property of the disclosing party.

The receiving party agrees to:

  • Maintain strict confidentiality
  • Use such information only for purposes related to the Agreement
  • Restrict access to authorized personnel who require access

Confidential information must be returned or destroyed upon request or termination of the Agreement.

This obligation does not apply to information that:

  • Is publicly available
  • Was previously known by the recipient
  • Was independently developed
  • Was lawfully received from a third party

12. Relationship of the Parties

The Company acts as an independent contractor.

Nothing in the Agreement creates:

  • an employer-employee relationship
  • a partnership
  • a joint venture

The Company may use its own employees or independent contractors to perform services.

13. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Waiver

Failure by either party to enforce any provision of the Agreement does not constitute a waiver of that provision or any future enforcement rights.

Any waiver must be made in writing and signed by the waiving party. 

15. Equitable Relief

Both parties acknowledge that unauthorized disclosure of confidential information may cause irreparable harm.

The affected party may seek injunctive relief or other equitable remedies in addition to any legal remedies available. 

16. Governing Law

This Agreement and the Standard Service Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles.

Any dispute arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, and the parties hereby consent to the personal jurisdiction and venue of such courts. 

17. Entire Agreement

The Agreement and these Terms represent the entire agreement between the parties, superseding all prior negotiations, communications, or agreements.

Any modification must be made in writing and signed by both parties. 

18. Termination

18.1 Termination by Client

The Client may terminate the Agreement by providing sixty (60) days written notice.

18.2 Reduction of Staff

If the Client reduces assigned staff during the contract term, the Client remains responsible for a 60-day notice period, including:

  • 30 days notice to the affected employee(s)
  • 30 days notice to the Company

18.3 Early Termination Obligations

Upon termination, the Client must:

  • Pay all outstanding invoices
  • Return Company property
  • Maintain confidentiality obligations

18.4 Replacement of Staff

Replacement or reassignment of staff by the Company does not constitute grounds for termination, provided replacement personnel are qualified.

19. Change of Scope

Any modifications to:

  • Scope of work
  • Deliverables
  • SOPs
  • Timelines

must be documented in a written Change Order signed by both parties.

The Company reserves the right to adjust:

  • Pricing
  • Resources
  • Delivery timelines

20. Warranty

The Company warrants that services will be performed in a professional manner consistent with industry standards.

Clients must notify the Company of any service deficiencies within 30 days.

The Company’s sole obligation is to correct deficient services. 

21. Delinquent Accounts

If an account remains unpaid 45 days after the invoice due date, the Company may:

  • Suspend services
  • Terminate services
  • Refer the account to collections

Clients agree to reimburse collection costs, including legal fees.

Collection fees may be assessed up to 18% of the outstanding balance, where permitted by law. 

22. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

  • indirect damages
  • incidental damages
  • consequential damages
  • loss of profits
  • loss of data
  • business interruption

Services are provided without guarantee of error-free results.

The Company maintains $3,000,000 Errors & Omissions and Cyber Security insurance coverage with a $10,000 deductible.

Clients must notify the Company prior to initiating any insurance claim related to services.

23. Indemnification

The Client agrees to indemnify and hold the Company harmless against claims arising from:

  • misuse of services
  • violation of these Terms
  • unlawful use of deliverables

24. Annual Price Adjustment

Beginning on the first anniversary of the Agreement’s effective date, service pricing will increase by 5% annually to support employee retention and operational sustainability.