Certified Remote Healthcare Teams
Certified Remote Healthcare Teams On-Demand Support for Medical Practices & Providers
Streamline admin tasks and reduce burnout by outsourcing non-clinical healthcare operations to trained remote professionals.
From medical billing to RCM and teleradiology support, our virtual teams work behind the scenes so your staff can focus on what truly matters-exceptional patient care.
Whether you run a private clinic or a nationwide network,
Office Beacon offers scalable healthcare staffing solutions
tailored to your workflow.
BONUS CAPABILITY:
We also offer bilingual call center support (English and Spanish)
to better serve diverse patient populations in physician practices.
COMMONLY OUTSOURCED HEALTHCARE FUNCTIONS
Medical Billing & Coding
Accurate, compliant coding and timely claims submission to maximise revenue and reduce denials
Insurance Verification
Fast, reliable eligibility checks and authorisations to
streamline patient intake and reduce delays
Patient Scheduling
24/7 remote scheduling agents managing appointments, cancellations, and follow-ups. Bonus: Bilingual Spanish/ English scheduling and calling support.
EHR Management
Remote staff trained in major EHR platforms to handle charting, data entry, and record updates
Teleradiology Support
Prior Authorisations
processed before treatment begins
Revenue Cycle Management
Medical Transcription
CASE MANAGEMENT
Patient file tracking
Claims & payment reminders
Intake form coordination
Follow-up scheduling & status updates
DOCUMENT PREPARATION
Meticulous Handling of Healthcare Paperwork
Insurance forms & authorisation letters
Medical records organisation
Physician referral packets
HIPAA compliance documentation
Document Categories
Patient Communication
Medical-Legal Support
Healthcare Contracts
Clinical Documentation
CONTRACT REVIEW & ADMIN SUPPORT
Back-End Support That Keeps Practices Running Smoothly
• Provider onboarding
• Credentialing assistance
• Audit prep & data collection
• Contract review & tracking
• Vendor communications
• Risk management forms
PATIENT CARE COORDINATION
Human-Centered Support That Enhances the Patient Journey
Appointment Follow-Up
Patient Experience Support
Feedback collection, service recovery calls, and virtual front desk
Chronic Care Management
Ongoing check-ins, care plan tracking, and escalation alerts
Trusted by Healthcare Providers Worldwide
Office Beacon provides HIPAA-compliant virtual staffing for practices, hospitals, and healthcare networks. With experienced teams based in India, the Philippines, Mexico, and South Africa, we help healthcare businesses cut costs, boost operational capacity, and deliver better patient outcomes.
