Proud to announce our newest Delivery Center in South Africa.Why South Africa?

Grow Smarter with Industry Trained Remote Teams

Dedicated support
for promotional product
suppliers and distributors

From order management and sales support to artwork, invoicing, and web support. Office Beacon’s remote professionals are trained in industry best practices and platforms like SAGE, commonsku, and Syncore – helping you scale without overhead, long-term contracts, or hiring risk.
for distributors
for suppliers
Proud Member of PPAI – #255089

Growing Together:
Office Beacon Expands to South Africa

Your promo business deserves global talent that just clicks.
For a quarter-century, Office Beacon has been a trusted partner, helping promo businesses like yours achieve significant growth through
affordable, scalable offshore staffing. From our roots in India to our expansion in the Philippines, we’re constantly seeking the best talent pools to serve your needs.

We’re thrilled to announce our latest expansion: Office Beacon South Africa! With new offices in Johannesburg and other strategic locations

Why South Africa?

We’ve found an incredible pool of English-first talent with:

Strong U.S. cultural alignment
Ensuring seamless integration.
Shared time zones Making collaboration effortless.
A reputation for high retention and job satisfaction
Meaning stable, dedicated teams.

These highly fluent teams are ready to excel in crucial roles, including:

Sales Assistants
Order Management Specialists
Accounts Receivable & Payable
Customer Service

South Africa isn’t just a new location for us; it’s the dynamic promo heart of Africa, fueling over $500M in regional sales. It’s the perfect place to find your next great team members.

speak with us

Training our candidates for success for Distributors

WEEK 1

INDUSTRY OVERVIEW

Supplier Overview

Distributor Overview

Decoration Methods

File Types & Color Spaces

Coded Pricing

Pricing Exercises

Supplier Website Navigation

WEEK 2

UNDERSTANDING SETUP
CHARGES & FEES

Anatomy Of A Purchase Order

What Is An Invoice

Terminologies/Jargon

Purchase Order Vs Invoice

Order Management

WEEK 3

PRODUCT SOURCING TOOLS
(SAGE, COMMONSKU, ESP)

Product Search Via
Industry Tools

Presentations

Reviewing Proofs & Artwork

Order To Cash Process

Shipping Methods

Order Tracking

WEEK 4

UNDERSTANDING PRODUCTION TIME

Imprint Areas & Options

Order Entry

What Is A CRM

Customer Service Skills

Email Etiquette

Industry Specific Items

Apparel & Hard Goods

for distributors

Training our candidates for success for Suppliers

WEEK 1

SUPPLIER OPERATIONS &
DIGITAL FOUNDATIONS

Understanding
the Supplier’s Role

Core Decoration Methods

Artwork Specifications &
Digital Assets

Supplier Product Catalog &
Pricing Structures

Remote Setup & Tools

WEEK 2

DECONSTRUCTING
THE ORDER & DATA ACCURACY

Anatomy of an Incoming Order

Understanding Supplier-Specific Terminology

Decoding Setup Charges
and Fees

Payment Terms & Invoicing Basics (Order Entry Perspective)

Data Integrity & Error
Prevention

WEEK 3

PRODUCT VERIFICATION &
SYSTEM ENTRY

Navigating Internal Systems
(ERP/OMS)

Product & Inventory
Verification

Artwork & Proofing Workflow
(Internal)

Shipping & Logistics Data Entry

Generating Internal
Order Confirmations

WEEK 4

INTERNAL COMMUNICATION &PROBLEM RESOLUTION

Customer Relationship
Management (CRM) for
Internal Use

Production Lifecycle & Your Role

Effective Internal Email &
Chat Etiquette

Troubleshooting & Issue Escalation

Time Management & Productivity as a Remote Worker.

for Suppliers

WHAT YOU GET

Immediate 40% Savings

Stay super competitive and boost your bottom line.

Trained Remote Staff

We’ll get to work quickly with trained and experienced Remote staff.

 

We Handle All The HR

We manage your reps, so that you can focus on growing your business.

 

We Work 24x7

No matter when you need us, we will be there for you.

 

No recruiting, no training, no overhead. just high-performing staff ready to help you grow.

Dedicated industry experienced teams

Cost-effective staffing without the hassle

Flexible, scalable solutions tailored to your needs

Let us handle the staffing so you can focus on growing your business

speak with us

Experience the Office Beacon Advantage Real Stories, Real Impact

Office Beacon provides the full spectrum of services.  As I think about our growth, that partnership has been a very important part of it. Our industry is complex, and our ability to grow quickly is depending on partners like Office Beacon.

David Nicholson

CEO, Polyconcept North America

Melody Collet

VP Of Technology, Comda

Office Beacon has had an immediate and positive impact on our bottom line.  Being up in Seattle, it’s difficult to find the resources you need when you need it.   With Office Beacon we found a group of great employees who could work for us right away and at a very cost effective rate.

Mitch Mounger

CEO, Sunrise Identity
(A Halo Branded Solutions Company)

Paul Bellantone

President, PPAI

I wish it was only me using Office Beacon and not my competitors.  We bought six companies and each company we buy we have integrated Office Beacon into them.

Bill Korowitz

CEO, The Magnet Group

David Thompson

CEO, National Pen
(A VistaPrint Company)

I think the simplest way to put it is that Office Beacon has a ‘can do’ attitude.  I’ve yet to present something to Office Beacon that they couldn’t do or figure out.  We’ve grown our business significantly and have acquired six companies.  Office Beacon supports and interacts with all parts of our supply chain.

Chris Jackson

VP of Supply Chain, SpinMaster

Eddie Blau

CEO & President, Innovation Line

We are not able to get more work done in a more cost effective way.  They are incredibly valuable resources and besides just the cost savings, I save about 50% in time.

Wendy Barlin, CPA

CEO, Barlin & Associates

Riad Nizam

President, Master Electronics

Office Beacon has really enabled us to grow faster by hiring double the talent for a single local resource cost and having multiple eyes for that solution has made us grow faster due to the increased quality and faster turn times. I foresee our relationship with OfficeBeacon the last thing a very long time and I would definitely recommend them to any health care organization...

Abid Sattani

Elite Health Services

R.J. Radobenko

President at Global Roofing Group

We saw Office Beacon as a potential solution Expert. We’ve been working with Office Beacon for a number of years now. We get a dedicated person on our business and that works incredibly well. But the really great thing is that they are dedicated to us.

Simon Kaye

Jaguar Freight

Devin Piscitelli

President, AAkron Line

Office Beacon's remote staff work with engineering companies to significantly improve their bottom lines, gain access to technical staff and ramp up operations. With our business growing exponentially,

Sean Taba

CEO at Best Contracting

Our core services

From Mockups and Estimates to Sales Support and Customer Service Reps, to Bookkeepers and Graphic Designers, we’ll hire for all your key positions from our highly-talented and experienced team members.

graphic designers

order managEment specialists

sales support assistants

call center specialists

accountants and bookkeepers

data entry specialists

marketing assistants

website and app developers

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Promotional Products FAQs

We offer a wide range of back-office support including order processing, artwork and virtual proofs, CRM management, supplier communications, bookkeeping, and more.

Yes! Our team includes well-spoken, trained representatives who can engage directly with your clients. Whether it’s handling inquiries, following up on orders, or providing product information, we ensure your customers receive top-tier service that reflects your brand. We specialize in building rapport and trust—so your clients feel like they’re speaking to a part of your in-house team.

By outsourcing time-consuming tasks, you can focus on selling and growing your client base while we handle the heavy lifting behind the scenes.

Yes! Whether you’re managing client orders or manufacturing promotional items, our team is trained to support both sides of the industry.

Absolutely. Our staff can be trained on any of the major industry platforms and can work within your existing tech stack

Yes. We follow strict data privacy protocols and use secure systems to ensure your information—and your clients’—remains confidential.

We make it easy. You’ll get a dedicated account manager to walk you through the setup, define workflows, and ensure a smooth transition.

Yes, our services are flexible. Whether you need one virtual assistant or a full support team, we scale with your business.

We offer simple, flat-rate pricing based on your service needs—no hidden fees, no long-term contracts.

Yes, but our staff is already experienced with industry-standard processes and tools, reducing your training burden.

Choose Remote Staffing and Join Our Diverse Group of 4000+ Customers Today!
SPEAK WITH US TODAY
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