Proud to announce our newest Delivery Center in South Africa.Why South Africa?

Order Management Specialist

For over 23 years, Office Beacon has been the #1 remote staffing for executives and their businesses globally. We offer:

  • World-class infrastructure, technology and security
  • 24/7 Dependable customer care
  • Immediate 40% savings

Immediate
40% Savings​

Stay super competitive and boost your bottom line.

Trained
Remote Staff

We’ll get to work quickly with trained and experienced Remote staff.

 

We Handle All
The HR

We manage your reps, so that you can focus on growing your business.

 

We Work
24x7

No matter when you need us, we will be there for you.

 

Services an Office Beacon Order Management Specialist Provides

Data Entry

Our experts maintain records to streamline operations and offer ongoing order support.

  • Maintain Customer Databases
  • Manage Order Management Systems
  • Create Invoices and Verify Orders

Order Management

Office Beacon’s specialists carefully handle the full order life cycle for your businesses.

  • Process Customer Orders
  • Track Orders and Deliveries
  • Resolve Customer Complaints
  • Maintain Optimal Inventory Levels

Shopify Store Management

Stay on top of your eCom business with our following Shopify store management services.

  • Process and Track Orders
  • Handle Customer Queries
  • Add and Update Product Listings
  • Manage Marketing & Promotions

Amazon Store Management

Reach more customers by leveraging our expertise in Amazon store management. 

  • Track Orders and Assist Sales
  • Add Visual Assets to the Store
  • Manage Product Listings
  • Provide Customer Support

Hiring an Office Beacon Order Management Specialist vs. In-House

Office Beacon Order Management Specialist

  • No expenses on sourcing, vetting, or onboarding talent.

  • Hire full-time or part-time order management specialists as per business requirements.

  • Premium software solutions for virtual assistants.

  • Comprehensive disaster recovery plans.

In-House Employee

  • Pay a premium for staff onboarding, training, and management.

  • Provide attractive packages and employee benefits to hire and retain talent.

  • Massive down payment on leading technology.

  • Eliminate security threats at additional costs.

Why Office Beacon’s Order Management Specialist?

01.

Domain Expertise

Our virtual assistants are subject matter experts. We grasp complex sales processes quickly and effectively implement them.

02.

Boost Customer Experience

Our reps have strong interpersonal skills and maintain professional contact while handling order queries to enhance customer experience

03.

Strengthen Vendor Relationships

We hold clear and regular communication with suppliers, resulting in better collaboration and reducing errors and delays.

04.

End-to-end Support

Office Beacon’s reps have a firm grasp over system processes and follow the life cycle of all orders to ensure customer satisfaction.
How We Work
  • Analyze

    Analyze

    We analyze your business goals and identify your staffing and software needs.

  • Analyze

    Source

    We source the perfect virtual assistant/s who can meet your specific requirements.

  • Analyze

    Train and Monitor

    Our team lead sets KPI expectations, trains and monitors your staff, and oversees your project.

  • Analyze

    Provide Reports

    We share weekly quality reports and bi-weekly feedback emails on your staff’s progress.

Our Portfolio of Virtual Operations Staffing

Inventory Management Experts

Use insights to take better decisions. We maintain records related to sales, new goods, and assortments to help you stock the right products.

Logistics Coordinators

We empower you to create a healthy supply chain. Our dedicated coordinators manage your end-to-end logistics and ensure timely dispatches.

Graphic Designers

Our expert graphic designers create captivating visuals. Be it a social media creative or an ad campaign, we cater to all graphic design needs.

Photo Editors

Showcase your products with striking images. We enhance the quality of your assets and make them appealing to boost engagement.

Remote Staffing We Provide

Office Beacon has been sourcing talented virtual assistants for its clients since 2001.
We strive to help business owners lighten their operational workload so they can focus on scaling their businesses.

No job role is off-limits for us. Reach out to hire specialists like engineering estimators, medical billers, legal assistants, etc.
Build stronger sales pipelines with Office Beacon. Outsource prospect appointment setters, sales support reps, and call center specialists.
Our marketing experts streamline all your online marketing needs. Office Beacon SEO assistants help your technical leads with PPC management, SEO fixes, etc.
Hire our app developers to build your apps from concept to implementation. Office Beacon’s website developers help create websites that meet your technical and design needs.
Simplify your operations with Office Beacon. Outsource inventory management experts, order management specialists, graphic designers, and more.
Invest in premium graphics design experts for your print or digital publishing projects. We follow your branding guidelines to the tee and ensure to use the right font and optimize your images.
Office Beacon’s finance professionals create reports, process invoices, monitor cash flows, and manage and configure accounting software. They also handle various other clerical tasks.
virtual-sales-staffing
why office beacon

Why Office Beacon?

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Rapid recruitment process
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Weekly performance reporting
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Absolute data protection

Take a Listen to Our Customers

Office Beacon provides the full spectrum of services.  As I think about our growth, that partnership has been a very important part of it. Our industry is complex, and our ability to grow quickly is depending on partners like Office Beacon.

David Nicholson

CEO, Polyconcept North America

Melody Collet

VP Of Technology, Comda

Office Beacon has had an immediate and positive impact on our bottom line.  Being up in Seattle, it’s difficult to find the resources you need when you need it.   With Office Beacon we found a group of great employees who could work for us right away and at a very cost effective rate.

Mitch Mounger

CEO, Sunrise Identity
(A Halo Branded Solutions Company)

Paul Bellantone

President, PPAI

I wish it was only me using Office Beacon and not my competitors.  We bought six companies and each company we buy we have integrated Office Beacon into them.

Bill Korowitz

CEO, The Magnet Group

David Thompson

CEO, National Pen
(A VistaPrint Company)

I think the simplest way to put it is that Office Beacon has a ‘can do’ attitude.  I’ve yet to present something to Office Beacon that they couldn’t do or figure out.  We’ve grown our business significantly and have acquired six companies.  Office Beacon supports and interacts with all parts of our supply chain.

Chris Jackson

VP of Supply Chain, SpinMaster

Eddie Blau

CEO & President, Innovation Line

We are not able to get more work done in a more cost effective way.  They are incredibly valuable resources and besides just the cost savings, I save about 50% in time.

Wendy Barlin, CPA

CEO, Barlin & Associates

Riad Nizam

President, Master Electronics

Office Beacon has really enabled us to grow faster by hiring double the talent for a single local resource cost and having multiple eyes for that solution has made us grow faster due to the increased quality and faster turn times. I foresee our relationship with OfficeBeacon the last thing a very long time and I would definitely recommend them to any health care organization...

Abid Sattani

Elite Health Services

R.J. Radobenko

President at Global Roofing Group

We saw Office Beacon as a potential solution Expert. We’ve been working with Office Beacon for a number of years now. We get a dedicated person on our business and that works incredibly well. But the really great thing is that they are dedicated to us.

Simon Kaye

Jaguar Freight

Devin Piscitelli

President, AAkron Line

Office Beacon's remote staff work with engineering companies to significantly improve their bottom lines, gain access to technical staff and ramp up operations. With our business growing exponentially,

Sean Taba

CEO at Best Contracting

Order Management Specialist FAQs

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