Service CRM
Price: Included with paid subscriptions
Service CRM Software
LICENSE FREE
REPLACE Salesforce Service Cloud
GROWS with your business
Fully Featured
Get Office Beacon Free
On Demand
25 Cents/Min
All Services
$0
Software - Full Access
15 Day Trial
24 Hour or Faster
Turn Time On Most Jobs
24x7 Support
Download Services Guide
For over 20 years, Office Beacon has been a global leader helping businesses everywhere handle their Service CRM needs. Contact us today so that we can help you with your requirements.
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Product Features
CONTACTS MODULE
ACCOUNTS MODULE
PRODUCTS/SERVICE MODULE
DEPARTMENTS
KNOWLEDGE BASE
EMAIL TEMPLATES
NOTIFICATIONS
Software Description
FID
Office BeaconCallCenterAppV1
Original Release Date
September 14, 2018
Latest Update
November 26, 2019
Product Description
Customer service agents are provided with 360-degree overviews on cases, accounts and contacts.
Provide the most excellent service quickly. Entitlements, detailed product info and the knowledge base are easily accessible, empowering agents with the means they need to boost customer satisfaction.
Advanced service desk insights are given, including where time is spent and what the related costs are. Key performance indicators are shown in charts on the home page, and the main dashboard and detailed insights are revealed in accounts or individual cases.
Granular permissions allow you to effectively and securely manage all relationships in your organisation, both inside and outside the firewall.
Freedom and control over your critical customer data and exchanges is more complete and secure than ever with Office Beacon Service CRM.
FEATURED MODULES
Leads module
Accounts module
Contacts module
Opportunities module
Quotes module
Products module
Price books module
Campaigns module
Case Management module
Contracts module
Events module
Tasks module
Notes module
Email sending
Notifications
Social Media integration
Module builder (Available with Office Beacon)
Dashboards builder (Available with Office Beacon)
Chart builder
Automation / workflows
Module user permissions
Field user permissions
Team Messaging
Responsive design
Technical Details
| Chrome | v78+ |
| Firefox | v68+ |
| Safari | v12+ |
| Edge | v44+ |
| iOS | iPhone 5s devices and later with iOS 12+ |
| Android | Android 7+ |
Get Office Beacon Free
On Demand
25 Cents/Min
All Services
$0
Software - Full Access
15 Day Trial
24 Hour or Faster
Turn Time On Most Jobs
24x7 Support
Download Services Guide
For over 20 years, Office Beacon has been a global leader helping businesses everywhere handle their Service CRM needs. Contact us today so that we can help you with your requirements.
Downloading.....
