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Solving a Capacity Problem, Not a Trend

Written by Admin | Nov 2, 2026, 6:40:19 PM

Solving a Capacity Problem, Not a Trend

Pranav Dalal on remote staffing and building an AI workforce strategy that scales

Featured on Business Roundtable with host David W. Carr, Pranav breaks down 25 years of building a business process outsourcing (BPO) company with 5,500+ employees across six countries. The conversation covers how virtual assistant services free up a founder's time, how borderless hiring and AI in HR and recruiting are reshaping talent strategy, and how Pranav scales a global team with structure over guesswork. He shows that growth depends on leaders spotting when they've become the bottleneck and investing in AI-driven workforce development to get out of their own way.

Stream the complete episode on Spreaker for Dalal's blueprint for solving capacity problems.