Office-Beacon-Hires-2x-Super-Bowl-Champion-James-Washington-as-its-VP-of-Sales

Billings and Receivables

  • State-of-the-art software and facilities
  • Concrete and structured accounts receivable process
  • Team of highly skilled professionals ready to work hand-in-hand with your existing team
Book a Call

Potential Challenges That Insurance Agencies Face

Some of the common challenges that insurance agencies face are missed payments, mismanagement of cash flow, and failure to send invoices on time.

Missed Payments

Missed payments are often the result of the company’s failure to send on-time billings. They may also result from the company’s inability to make follow-ups to customers who are negligent with paying their bills. Office Beacon helps avoid this problem with a reliable accounting system.

Improper Cash Flow Management

Proper cash flow management is essential because this is where the company gets its funds from for paying its expenses. Improper cash flow management can lead to more severe problems in the long run, which is why it should be handled well for the business to thrive. With Office Beacon, you can be assured that your company’s cash flow is monitored 24*7.

Sharing Invoices

Sending invoices on time is another very common requirement for businesses. However, there are instances where in-house company staff may not be able to properly keep track of invoices and send them to customers on time. This is why hiring renowned insurance service providers is a must for busy entrepreneurs.

Book a Call

Office Beacon’s Call Center Staffing Guide

Learn how Office Beacon’s virtual assistants deliver unmatched customer service. What this guide offers:

  • A peek into our technical deployment framework
  • Our Insurance services offering What makes us different
DOWNLOAD NOW

Why Choose an Office Beacon Insurance Virtual Staff?

Office Beacon Executive Virtual Assistant

  • No overhead costs are involved in hiring and training.
  • No costs associated with infrastructure
  • 24/7 multichannel customer support.
  • Complete data privacy and security through EY audits, enforceable NDAs, etc.

How We Work

  • Employee onboarding and training cause high overhead costs.
  • Ongoing costs on office upkeep
  • Fixed work hours restrict customer support.
  • Managing security is expensive.

Why Outsource Call Center Services to Office Beacon?

01.

Dedicated Support for Each Customer

We direct your customer calls to the same agent on every call, giving them the benefit of exclusive and swift support.

02.

Multilingual Call Center Reps

Our specialists are fluent in English, Spanish, Filipino, Mandarin, and Latin, which gives you a competitive edge.

03.

24*7 Omnichannel Service

OB call center reps interact with customers via phone, email, and social media to ensure an immediate response.

04.

Complementary Premium-Grade

Our call center services come with free software that includes cloud-based platforms, VoIP, email, and webchat.
BOOK A CALL TODAY
How We Work

Analyze

We analyze your business goals and identify your staffing and software needs.

Source

We source the perfect virtual assistant/s who can meet your specific requirements.

Train and Monitor

Our team lead sets KPI expectations, trains and monitors your staff, and oversees your project.

Provide Reports

We share weekly quality reports and bi-weekly feedback emails on your staff’s progress.
BOOK A CALL

Other Assistants in Virtual Sales Staffing

Sales Support Representative

Reduce your sales team’s workload with our sales support reps. They assist your sales team through email, cold calling, and lead follow-ups.

KNOW MORE

Prospect Appointment Setter

Our prospect appointment setters manage your entire lead generation cycle. From building prospect databases to setting appointments, they do it all.

KNOW MORE
Book a Call

Virtual Staffing We Provide

Office Beacon has been sourcing talented virtual assistants for its clients since 2001. We strive to help business owners lighten their operational workload so they can focus on scaling their businesses.
No job role is off-limits for us. Reach out to hire specialists like engineering estimators, medical billers, legal assistants, etc. Learn More
Build stronger sales pipelines with Office Beacon. Outsource prospect appointment setters, sales support reps, and call center specialists. Learn More
Our marketing experts streamline all your online marketing needs. Office Beacon SEO assistants help your technical leads with PPC management, SEO fixes, etc. Learn More
Hire our app developers to build your apps from concept to implementation. Office Beacon’s website developers help create websites that meet your technical and design needs. Learn More

Simplify your operations with Office Beacon. Outsource inventory management experts, order management specialists, graphic designers, and more.
Learn More

Invest in premium graphics design experts for your print or digital publishing projects. We follow your branding guidelines to the tee and ensure to use the right font and optimize your images.
Learn More

Office Beacon’s finance professionals create reports, process invoices, monitor cash flows, and manage and configure accounting software. They also handle various other clerical tasks.
Learn More

Why Office Beacon?

Rapid recruitment process
Weekly performance reporting
Absolute data protection
Book a Call

Take a Listen to Our Customers

View All

Office Beacon provides the full spectrum of services.  As I think about our growth, that partnership has been a very important part of it. Our industry is complex, and our ability to grow quickly is depending on partners like Office Beacon.

David Nicholson

CEO, Polyconcept North America

Melody Collet

VP Of Technology, Comda

Office Beacon has had an immediate and positive impact on our bottom line.  Being up in Seattle, it’s difficult to find the resources you need when you need it.   With Office Beacon we found a group of great employees who could work for us right away and at a very cost effective rate.

Mitch Mounger

CEO, Sunrise Identity
(A Halo Branded Solutions Company)

Paul Bellantone

President, PPAI

[vc_row][vc_column][vc_column_text]Office Beacon has been very integral to the success of our company and allowing us to grow.  Because it’s been such a positive experience for us, I don’t want to recommend them to our competition, but I have in the past and definitely will in the future.[/vc_column_text][/vc_column][/vc_row]

Devin Piscitelli

President, AAkron Line

Bill Korowitz

CEO, The Magnet Group

Since we’ve worked with Office Beacon, we’ve grown our revenues by over 10% year after year on a global basis, we’ve grown our earnings by more than 10% as well and frankly, our business is exploding which would not have been possible without the Office Beacon partnership.

David Thompson

CEO, National Pen
(A VistaPrint Company)

Chris Jackson

VP of Supply Chain, SpinMaster

Office Beacon has definitely helped us to grow.  Instead of us doing our own processes, Office Beacon does that work for us so that we can focus our attention on sales and marketing. We are a mid-sized company with limited resources, so it’s better to put our resources into building the business than the infrastructure that Office Beacon provides.

Eddie Blau

CEO & President, Innovation Line

Wendy Barlin, CPA

CEO, Barlin & Associates

Office Beacon's remote staff work with engineering companies to significantly improve their bottom lines, gain access to technical staff and ramp up operations. With our business growing exponentially, Office Beacon is a key partner to help us deal with the overflow seamlessly and on a low budget.

Sean Taba

CEO at Best Contracting

Riad Nizam

President, Master Electronics

Office Beacon has really enabled us to grow faster by hiring double the talent for a single local resource cost and having multiple eyes for that solution has made us grow faster due to the increased quality and faster turn times. I foresee our relationship with OfficeBeacon the last thing a very long time and I would definitely recommend them to any health care organization...

Abid Sattani

Elite Health Services

R.J. Radobenko

President at Global Roofing Group

We saw Office Beacon as a potential solution Expert. We’ve been working with Office Beacon for a number of years now. We get a dedicated person on our business and that works incredibly well. But the really great thing is that they are dedicated to us.

Simon Kaye

Jaguar Freight

Call Center Services FAQs

An outsourced call center is your virtual staffing partner that takes care of all your customer service and support needs. Outsourcing to a company like Office Beacon eliminates the stress of hiring, managing, and tracking the performance of your call center staff.
Hiring in-house call center representatives cost businesses millions of dollars every year. By outsourcing such essential services to a virtual staffing partner like Office Beacon, your customer requests and queries are taken care of professionally and at an affordable price.
Call centers are generally divided into three types- Inbound call center, Outbound call center, and Back office support.

Ready to give us a try?

Book a Call Today
Our Customers Say Excellent...
4.6 out of 5
trustpilot
Choose Virtual Staffing and Join Our Diverse Group of 4000+ Customers Today!
BOOK A CALL TODAY
client
client
client
client
client
client