Case Studies
Companies of all sizes implement the Office Beacon solution to accelerate growth and profitability. Here’s just a few examples of our client successes.
Office Beacon provides the full spectrum of services. As I think about our growth, that partnership has been a very important part of it. Our industry is complex, and our ability to grow quickly is depending on partners like Office Beacon.
We’ve been working with Office Beacon since 2004. They were integrated at a time when we were migrating to a new ERP, we were also experiencing significant growth, and we were having a really difficult time moving our customer orders in a timely fashion. Office Beacon worked around the clock and helped us become tremendously more efficient.
Office Beacon has had an immediate and positive impact on our bottom line. Being up in Seattle, it’s difficult to find the resources you need when you need it. With Office Beacon we found a group of great employees who could work for us right away and at a very cost effective rate.
(A Halo Branded Solutions Company)
Office Beacon provides incredible value to our industry. They help us take the friction our of transactions, they help us become more seamless to our end buyers enabling our companies to provide better service and ultimately grow and become more profitable.
I wish it was only me using Office Beacon and not my competitors. We bought six companies and each company we buy we have integrated Office Beacon into them.
Since we’ve worked with Office Beacon, we’ve grown our revenues by over 10% year after year on a global basis, we’ve grown our earnings by more than 10% as well and frankly, our business is exploding which would not have been possible without the Office Beacon partnership.
(A VistaPrint Company)
I think the simplest way to put it is that Office Beacon has a ‘can do’ attitude. I’ve yet to present something to Office Beacon that they couldn’t do or figure out. We’ve grown our business significantly and have acquired six companies. Office Beacon supports and interacts with all parts of our supply chain.
Office Beacon has definitely helped us to grow. Instead of us doing our own processes, Office Beacon does that work for us so that we can focus our attention on sales and marketing. We are a mid-sized company with limited resources, so it’s better to put our resources into building the business than the infrastructure that Office Beacon provides.
We are not able to get more work done in a more cost effective way. They are incredibly valuable resources and besides just the cost savings, I save about 50% in time.
Office Beacon helped to improve our bottom line with their better quality of people for lesser expense. Our business has been booming more than we can handle, Office Beacon helped us to deal with that growth in a much faster and more efficient way.
Office Beacon has really enabled us to grow faster by hiring double the talent for a single local resource cost and having multiple eyes for that solution has made us grow faster due to the increased quality and faster turn times. I foresee our relationship with OfficeBeacon the last thing a very long time and I would definitely recommend them to any health care organization...
Our experience with Office Beacon has been really good. Overall, they are able to solve problems for us. They are able to help you out with various amounts of items, not just accounting but also with back-end service models. We've been able to utilize them from a consulting standpoint as well as a research standpoint they guide us as we grow.
We saw Office Beacon as a potential solution Expert. We’ve been working with Office Beacon for a number of years now. We get a dedicated person on our business and that works incredibly well. But the really great thing is that they are dedicated to us.
Countless Success Stories
Order Management
We reduced turn times by 75%
The Challenge
Our client was exceeding sales projections and gross revenue was increasing substantially BUT their net profitability was getting hit due to increased salary and overhead costs.
Process Improvement
Within 30 days, we implemented a complete end-to-end order processing program. We were able to take over multiple processes, significantly reduce turn times and increase quality.
The Pay Off
Our client experienced a 75% reduction in turn times from days to hours and a 50% increase in operating efficiencies. Overall result = we delivered a 25% increase to net profitability.
Inside Sales Support
We Helped Grow Gross Revenue 200%
The Challenge
We helped our client’s management team grow their sales team without adding more salaried overhead.
Process Improvement
Our team of offshore sales support staff took over 20 crucial tasks that our client’s inside salespeople handled every day, freeing the client team to concentrate on generating exponentially more revenue.
The Pay Off
In under two years, our client’s sales team generated more than twice as much revenue with the assistance of the Office Beacon sales support staff.
Business Owners
We Helped Increase Net Profits by 25%
The Challenge
The client had seen their revenue increase but not their profitability, and they wanted to grow both quickly. However, they had no idea how to achieve greater profitability without compromising quality and service.
Process Improvement
Without any impact to quality or service, we helped our client develop a robust offshoring program to enable them to grow effortlessly. We took over nearly a dozen administrative processes, helping the client reduce overhead while substantially improving their overall operations.
The Pay Off
Our client was able to grow revenue by 55%, net profit by 25% while also significantly increasing customer satisfaction.
Accounting & Bookkeeping
We Reduced Invoicing and Collections Processing Time by 60%
The Challenge
Our client’s invoices were taking too long to be sent out and receivables weren’t being collected fast enough. The delays were causing tremendous cash flow issues that were being bridged with lines of credit.
Process Improvement
We created processes for entering and reconciling vendor bills via a dedicated offshore team that ensured the accuracy of all invoices. We also implemented an Accounts Receivables team who followed up with clients, collected credit card payments and who ensure all invoices were cleared up.
The Pay Off
This client was able to reduce invoicing and cash collection days by 60%. They were able to better use their cash flow optimization to propel sales and marketing efforts.
We're Here to Help
Outsourcing made easy – that’s what we’re all about. Check out some ofthese helpful resources to guarantee a successful offshoring team.
Define The Job
When you’re ready to begin your offshoring journey, you’ll first need to know what role you want to fill. We’ve created a simple guide to help you begin writing a job description. Feel free to use this for internal hires as well.View More
Deliver the Right Talent - Interview Scorecard
When you’re interviewing someone overseas, it can be overwhelming. Here’s a handy scorecard so you can compare your candidates when done.View More
Document the Process
The best companies use processes to scale. Here’s a helpful template to use if you want to start documenting your processes.View More
Tips for Employee Retention
Keeping your overseas employees is essential to continued growth. We’ve put together a cheat sheet of past ways we’ve seen our clients improve retention.View More
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